//Glossary
Duty of Care
The legal obligation of a security company to take reasonable steps to protect the safety and wellbeing of their guards and the people at sites they protect.
//Related Terms
Incident Reporting
The structured documentation of security events including categorisation, evidence capture, witness statements, and escalation actions. Modern systems use mobile apps with GPS-tagged photo and video capture.
Duress Alarm
A silent or audible emergency alert triggered by a guard under threat. Transmits the guard's GPS location to the control room for immediate response coordination.