//Glossary
Client Portal
A read-only, white-label web interface giving venue owners and site managers real-time visibility of their security operation — guard positions, patrol status, incident reports, and compliance metrics.
//Related Terms
Client Reporting
Automated or manual delivery of security operation reports to venue owners and site managers. Includes patrol compliance, incident summaries, response times, and trend analysis.
White Label
A product or service produced by one company that is rebranded by another company to appear as their own. In security, the client portal is white-labelled with the security company's branding.
Patrol Compliance
The percentage of scheduled patrol checkpoints successfully scanned within the required time window. A key performance metric for security operations, typically reported to clients.
Multi-Tenant
A software architecture where a single instance serves multiple independent organisations (tenants), each with isolated data and configuration. Essential for security platforms serving multiple security companies.