//Glossary
Patrol Compliance
The percentage of scheduled patrol checkpoints successfully scanned within the required time window. A key performance metric for security operations, typically reported to clients.
//Related Terms
Guard Tour System
A technology system that tracks and verifies security guard patrols using NFC tags, QR codes, or GPS checkpoints placed along designated routes. Ensures guards physically visit required locations at specified intervals.
Checkpoint Scanning
The act of a security guard using a mobile device to scan an NFC tag or QR code at a designated patrol waypoint, creating a timestamped, GPS-verified record of their physical presence.
SLA Compliance
Adherence to Service Level Agreements between a security company and their clients. Measured metrics include patrol frequency, response times, incident reporting speed, and coverage hours.
Client Reporting
Automated or manual delivery of security operation reports to venue owners and site managers. Includes patrol compliance, incident summaries, response times, and trend analysis.