//Glossary
Mobile Patrol App
A smartphone application used by security guards for GPS-verified clock-in, checkpoint scanning, incident reporting with evidence capture, task receipt, and communication with the control room.
//Related Terms
Guard Tour System
A technology system that tracks and verifies security guard patrols using NFC tags, QR codes, or GPS checkpoints placed along designated routes. Ensures guards physically visit required locations at specified intervals.
Checkpoint Scanning
The act of a security guard using a mobile device to scan an NFC tag or QR code at a designated patrol waypoint, creating a timestamped, GPS-verified record of their physical presence.
Incident Reporting
The structured documentation of security events including categorisation, evidence capture, witness statements, and escalation actions. Modern systems use mobile apps with GPS-tagged photo and video capture.
Dispatch System
Technology for assigning and communicating tasks to security guards in real time via mobile push notifications. Includes priority levels, acknowledgment tracking, and task completion verification.